How to contact us
Our postal address is:
Building 15, 2nd Floor
South West London and St George's Mental Health NHS Trust
Springfield University Hospital
61 Glenburnie Road
London SW17 7DJ
All general enquiries should be directed through our main switchboard on 020 3513 5000 or via email to ContactCentreSPH@swlstg-tr.nhs.uk
Please note that calls to the main switchboard may sometimes involve a wait, particularly in busy periods. Where possible, please use a telephone number which is more specific to your enquiry. You can find a list of our locations and services in our service directory.
In an emergency
If you are an existing patient of the Trust's services and your condition deteriorates, contact:
- During office hours - your care co-ordinator
- Evenings, weekends/bank holidays - Our Mental Health Support line 0800 028 8000 (5 pm - 9 am Monday to Friday, 24 hours Saturday and Sunday).
- More emergency contact information and advice
Other useful contact information
- If you have a question or concern please contact our Patient Advice and Liaison Service (PALS) on 0203 513 6150.
- For queries about appointments or admissions, visiting hours or any other queries related to your treatment contact the relevant service.
- For media enquires contact the Communications Team.
- For freedom of infomation enquires (FOI), pleae contact the Information Governance Team.
To give us feedback on our services
- Contact our Patient Advice and Liaison Service (PALS)
- Comment on our services on Patient opinion
- Go online and give us Real time feedback, either using a kiosk on a ward or via an online link.
- While we hope that you do not need to make a complaint about our services, if you do you can contact our Complaint Manager.