South West London and St George's Mental Health NHS Trust
Our ambition is to enable people to live better and live well. We aspire to be a centre of excellence; a place where patients choose to be treated; where clinicians want to train and work; and an organisation that our partners want to work with. Learn more about us >
Want to talk to us about our services?
If you would like to talk to someone about our services you can call our dedicated Patient Experience Team. The team has a dedicated Patient Advice and Liaison Services (PALS) line: 020 3513 6150. This line is open from 9am-5pm Monday to Friday.
There are lots of ways you can give us your views. Click here for more information
Need urgent help?
If you need urgent help and are already a patient of the Trust's services, contact:
There are also a number of helplines such as Mind, Rethink and the Samaritans who can help. Details of these helplines can be found here.
In March, the CQC visited our Trust for a week long assessment as part of the pilot programme for the new inspection process.
The findings from the inspection have now been published (Thursday 12 June), with the report reflecting positively on the Trust, recognising the hard work and dedication of our staff and highlighting the progress we have made as an organisation.
I would like to take this opportunity to thank everybody who took the time to contact the CQC, either by email, phone, letter, or in person at a listening event or feedback session. Your experiences of the Trust gave the inspection team additional insight into the care we provide.
I am particularly proud of our caring and professional staff who have shown outstanding energy and commitment in making our services the best they can be for everyone who uses them, so I am grateful to the CQC for recognising this in the report.
The inspection was tough but very fair and gave us the extremely valuable opportunity to examine the services we provide and look at how we can make them better for patients, carers and our staff.
The report recognises the challenges we face, the improvements we have made and the strengths that we have as well as highlighting some areas for improvement. We know there is a great deal of work still to be done and we are ready to meet the challenges ahead.
Our Trust is on a journey towards excellence and we have ambitious and innovative plans to transform mental health services in South West London and rebuild our hospitals to provide the very best possible health and social care for our patients.
Inpatient services in south west London
We will be running a public consultation about the future location of mental health inpatient facilities for people in Kingston, Merton, Sutton, Richmond and Wandsworth, and for a range of specialist mental health services in South West London which serve a wider catchment area.
The dates for the consultation period are still to be decided, but it is expected that the consultation will last for 12 weeks. All comments received by the closing date will be taken into account before a decision is made.
The NHS clinical commissioning groups (CCGs) in South West London and NHS England will decide on the proposal they want to implement following the consultation.
For more information please click here.