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Service users and carers
Richmond local support groups
Mind in Richmond
Tel: 020 8355 1974
E-mail: info@rbmind.com
Website: www.rbmind.com
Services provided: As part of the National Association of Mental Health, the charity raises awareness and gives support in Richmond. This is through providing information on mental health issues. For tenants and service users, Mind is there to help with managing their daily living. It also provides a supportive social network as well as aiming to improve the quality of life for those suffering from mental illness by helping make informed decisions on matters important to them.
Opening hours: Monday to Friday 9am-5pm.
Richmond Aid
Tel: 020 8831 6070/ 020 8831 6080
Fax: 020 8831 6079
E-mail: info@richmondaid.org.uk
Website: www.richmondaid.org.uk
Services provided: This is a confidential advice and information service for disabled people, their families, friends, carers and professionals. The organisation helps those in the Richmond upon Thames area and offers advice on any aspects of disability including benefits, form filling, holidays, medical health and mobility. This is a unique service run by volunteers who are either disabled or have a direct experience of disability.
Opening Hours: Monday to Friday 11am-4pm.
Richmond Crossroads Care Partnership
Tel: 020 8831 6088
Fax: 020 8831 6087
E-mail: richmonduponthames@crossroads.org.uk
Services provided: Richmond Crossroads Care is a local charity set up in 1987 and affiliated to the Crossroads Association. Its purpose is to provide practical and emotional support in the form of respite breaks for carers, including those looking after older people and children who have a physical/sensory disability or who are chronically ill. Services include: home- based respite breaks, a café for people affected by dementia, two Saturday clubs for children with special needs and a Macmillan/Crossroads palliative care service.
Opening Hours: Monday to Friday 9am–5pm.
Richmond Citizens Advice Bureaux (CAB)
Tel: 020 8891 2145
E-mail: leighton@rcabs.org
Website: www.rcabs.org.uk
Services provided: Richmond upon Thames Citizens Advice Bureau provides free, independent, confidential and impartial advice in the following areas: benefits, customer matters, debt, education, employment, health, housing, immigration and nationality, the law, relationships and tax.
Opening hours:
Walk-in: Monday to Friday 11am to 1pm
Telephone: Monday to Friday 10am to 11.30am
Appointments: Monday to Thursday 10am to 2pm.
Richmond Carers Centre
Tel: 020 8744 3900
E-mail: info@richmondcarers.org
Website: www.carers.org
Services provided: Richmond Carers Centre is a local charity that is affiliated to Princess Royal Trust for Carers. Services include: confidential information, support and advice to any carer living in the borough in order to help improve their quality of life and to prevent them from reaching crisis point. There are also support groups for adults and young carers, complementary therapies and counselling, regular social activities and leisure events, a breaks service for young carers as well as black and minority ethnic carers. In addition there is a drop-in service and helpline.
Opening hours: Monday to Friday 10am-2pm.
Richmond Homes for Life
Tel: 020 8977 5447
E-mail: lydia@rhlt@btconnect.com
Services provided: Homes for Life gives long-term residential provision for adults with learning disabilities living in Richmond. They provide support activities where small groups of people are supported by staff to experience an overnight stay away from the family home. They are also a source for individual and general support as well as information.
Richmond Mencap
Tel: 020 8744 1923
Fax: 020 8891 1921
E-mail: richmondmencap@btopenworld.com
Website: http://richmondmencap.users.btopenworld.com/
Services provided: Richmond Mencap supports children and adults with learning disabilities and their family carers. They also provide respite care and other practical services to meet needs as well as represent their interests and campaign on their behalf.
Opening hours: Monday to Friday 9.30am to 5pm.
Addiction Support and Care Agency (A.S.C.A)
Tel: 020 8940 1160 / 020 8339 9899
Fax: 020 8940 7204
E-mail: ranjit@addictionsupport.co.uk
Website: www.addictionsupport.co.uk
Services provided: A.C.S.A aims to provide treatment, raise awareness and prevent alcohol and drug misuse. The services are for individuals, families and the community in Richmond and Kingston. A.S.C.A’s objectives include the provision of effective treatment for alcohol and drug dependency through individual and group counselling at various settings throughout Richmond.
Patient Advice and Liaison Service (PALS)
Tel: 020 8682 5915
Minicom: 0208 682 6614
E-mail: pals@swlstg-tr.nhs.uk
Services provided: PALS provide confidential advice, information and support. It can help you sort out any concerns or queries about the care provided and is able to offer guidance through the different services available from the NHS or other organisations. The service is also anonymous if required.
Richmond Police
Tel: 020 8607 9199
