Service users and carers

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Kingston local support groups

Mind in Kingston

Tel: 020 8255 3939

E-mail: info@mindinkingston.org.uk

Website: www.mindinkingston.org.uk

Services provided: As part of the National Association of Mental Health, this Kingston-based charity raises awareness and offers support through providing information on mental health, advice for service users on issues such as accommodation and a quarterly newsletter. The group runs patients’ forums and a programme of mental health awareness training for the local borough, accessed by businesses, organisations and private individuals living in the local area. We regularly run consultation days and open days. As a team, we travel across the Trust to sit on various panels and steering groups which focus on service improvement in a variety of areas. We use the opinions of service users to facilitate change at strategic levels.

Opening Hours: Monday to Friday 9am-5pm.

 

The Fircroft Trust

Tel: 020 8399 1772

Fax: 020 8390 7627

E-mail: office@thefircrofttrust.org

Website: www.thefircrofttrust.org

Services provided: The Fircroft Trust is a local and independent charity based in Kingston that helps people with mental health problems and /or learning disabilities to lead independent lives in the community. The charity runs the Fircroft Day Centre based in Surbiton for people with mental health problems and also has residential homes for people with learning disabilities.

Opening Hours: Monday to Friday 9.30am-4pm

                             Sunday lunch club 10am- 4pm (referrals only)

 

Kingston Carers Network

Tel: 020 8547 1614

Website: http://www.kingstoncarers.org.uk/

E-mail: info@kingstoncarers.org.uk

Services provided: KCN is an independent voluntary sector charity based in Kingston upon Thames and has been supporting unpaid carers for more than a decade.

Opening Hours: Monday to Friday 9am–5pm.

 

Kingston Council for Racial Equality (KREG)

Tel: 020 8547 2332

Fax: 020 8247 9515

Racial Harassment Helpline: 020 8296 9461

Website: http://www.kingstonrec.org/

E-mail: enquiries@kingstonrec.org

Services provided: The areas of expertise covered by KREG include: education, employment, public relations, interpretation, women’s issues, refugee issues, disabilities, volunteering, health, policing, translation, immigration, fundraising and housing.

As part of the service there is case work, which helps individuals or groups who are experiencing racial harassment by providing counselling support, advice and understanding on how to deal with the situation. There are interpreters who help people who cannot speak English but need to access the system. It is also a point of contact for new arrivals, especially refugees and a meeting place for minority organisations or groups.

 

Patient Advice and Liaison Service (PALS)

Tel: 020 8682 5915

Minicom: 0208 682 6614

Fax: 020 8682 6795

E-mail: pals@swlstg-tr.nhs.uk

Services provided: PALS provide confidential advice, information and support. It can help you sort out any concerns or queries about the care provided and is able to offer guidance through the different services available from the NHS or other organisations. The service is also anonymous if required.

 

Kingston Police

Tel: 020 8541 1212