South West London and St George's Mental Health NHS Trust : Privacy policy

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South West London and St. George's Mental Health NHS Trust

Privacy policy

About us

This is a privacy policy for South West London and St George's Mental Health NHS Trust South West London and St George's Mental Health NHS Trust. We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address:

Webmaster
The IT Department
Springfield University Hospital (HQ)
61 Glenburnie Road
London, SW17 7DJ
England

You may contact us by e-mail at webmaster@swlstg-tr.nhs.uk. You may call us at +44 20 8672 9911.

Dispute resolution and privacy seals

We have the following privacy seals and/or dispute resolution mechanisms. If you think we have not followed our privacy policy in some way, they can help you resolve your concern.

Data Protection Act 1998: An Act to make new provision for the regulation of the processing of information relating to individuals, including the obtaining, holding, use or disclosure of such information.

Additional information

This policy is valid for two weeks from the time that it is loaded by a client.

This policy is for test purposes only - clients will not process the policy.

Data collection

P3P policies declare the data they collect in groups (also referred to as "statements"). This policy contains three data groups. The data practices of each group will be explained separately.

E-mail disclaimer

Information of a confidential or sensitive nature may be contained in an email and any attachments, which is intended only to be seen and used by the named addressee(s). If you are not the named addressee, any use, disclosure, alteration, copying or forwarding of an email and any attachments without our express permission is prohibited. If you have received an email in error, you should permanently destroy the email and any attachments, and notify the sender immediately by email or telephone on 020 8772 5454.

Opinions, conclusions and other information expressed in a message are not given or endorsed by the South West London and St. George’s Mental Health Trust unless otherwise indicated by an authorised representative independent of this email.

Please check for viruses before accessing an email and any attachments. Except as required by law we shall not be responsible for any damage, loss, costs, expenses or liability of any kind suffered in connection with an email and any attachments, or which may result from reliance on the contents of this email and any attachments.

The information contained in an email may be subject to disclosure as required by law including under the Freedom of Information Act 2000 and the Data Protection Act 1998. Unless the information requested is legally exempt from disclosure, we cannot guarantee that we will not provide the whole or part of an email to a third party making a request for information about the content of the email.

Group ‘basic information’

We collect the following information:

Click-stream data
Search terms

At the user's option, we may also collect the following data:

HTTP protocol elements

This data will be used for the following purposes:

Completion and support of the current activity.
Web site and system administration.
Research and development.

This data will be used by our agents and ourselves.

The following explanation is provided for why this data is collected:

Data collected from all Web users: access logs, and search strings (if entered) needs to be logged on to the server to track possible server problems and to provide the best service.

Group ‘cookies’

At the user's option, we will collect the following data:

HTTP cookies

This data will be used for the following purposes:

Research and development.
One-time tailoring.
Anonymous user analysis.
Anonymous user profiling and decision-making.

This data will be used by ourselves and our agents.

The data in this group has been marked as non-identifiable. This means that there is no reasonable way for the site to identify the individual person this data was collected from.

The following explanation is provided for why this data is collected:

Cookies are used to track visitors to our site, so we can better understand what portions of our site best serve you.

Group ‘contact page’

We collect the following information:

Name prefix
Given name (first name)
Family name (last name)

At the user's option, we may also collect the following data:

Home street address
State or province
City
Postal code
Country name
A data element
A data element
Home e-mail address

This data will be used for the following purposes:

Completion and support of the current activity.
Web site and system administration. The user must opt-in to this usage.
Research and development. The user must opt-in to this usage.
Contacting visitors for marketing of services or products. The user must opt-in to this usage.
Telemarketing. The user must opt-in to this usage.

This data will be used by ourselves and our agents. In addition, the following types of entities will receive this information:

Delivery services. The user must opt-in to this data sharing.

The following explanation is provided for why this data is collected:

This data is collected by the site to allow: 1) our staff to contact the visitor in some professional capacity. 2) For visitors to send comments or queries concerning the mental health services that the South West London and St George's Mental Health NHS Trust are involved in.

Cookies

Cookies are a technology which can be used to provide tailored information from a web site. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.
Our site makes use of cookies. Cookies are used for the following purposes:

User targeting
Pseudonymous analysis
Pseudonym-based decision-making
Research and development

Compact policy summary

The compact policy which corresponds to this policy is:

CP="NOI DSP CURa ADMa DEVa TAIa PSAa PSDa CONi TELi OUR DELi NOR LEG IND PHY ONL UNI COM NAV INT DEM TST"

The following table explains the meaning of each field in the compact policy.

Field	Meaning
CP=	This is the compact policy header; it indicates that what follows is a P3P compact policy.
NOI	No identifiable information is collected, so no access is possible.
DSP	The policy contains at least one dispute-resolution mechanism.
CURa	The data is used for completion of the current activity.
ADMa	The data is used for site administration.
DEVa	The data is used for research and development.
TAIa	The data is used for tailoring the site.
PSAa	The data is used for pseudonymous analysis.
PSDa	The data is used for pseudonymous decision-making.
CONi	The data is used for contacting the user, if the user selects it.
TELi	The data is used for telemarketing, if the user selects it.
OUR	The data is given to ourselves and our agents.
DELi	The data is given to delivery services, if the user selects it.
NOR	The data is not kept beyond the current transaction.
LEG	Legal requirements specify how long the data will be kept.
IND	The data will be kept indefinitely.
PHY	Physical contact information is collected.
ONL	Online contact information is collected.
UNI	Unique identifiers are collected.
COM	Computer information is collected.
NAV	Navigation and clickstream data is collected.
INT	Interactive data is collected.
DEM	Demographic and socio-economic data is collected.
TST	Policy is for test purposes only.

The compact policy is sent by the Web server along with the cookies it describes. For more information, see the P3P deployment guide at http://www.w3.org/TR/p3pdeployment.

Policy evaluation

Microsoft Internet Explorer 6 will evaluate this policy's compact policy whenever it is used with a cookie. The actions IE will take depend on what privacy level the user has selected in their browser (Low, Medium, Medium High, or High; the default is Medium. In addition, IE will examine whether the cookie's policy is considered satisfactory or unsatisfactory, whether the cookie is a session cookie or a persistent cookie, and whether the cookie is used in a first-party or third-party context. This section will attempt to evaluate this policy's compact policy against Microsoft's stated behaviour for IE6.

Note: this evaluation is currently experimental and should not be considered a substitute for testing with a real Web browser. Satisfactory policy: this compact policy is considered satisfactory according to the rules defined by Internet Explorer 6. IE6 will accept cookies accompanied by this policy under the High, Medium High, Medium, Low, and Accept All Cookies settings.