Real time feedback
Patients, staff and carers have been working with us to create new Real Time Feedback (RTF) surveys.
These surveys let people who use our services tell us about their experiences.
This feedback is used by services to see what is working well and what improvements are needed.
These new surveys are now available on touch screen monitors or tablets and kiosks in services.
Real Time Feedback (RTF) devices (kiosks and tablets) are available in all wards, Home Treatment Teams and some community teams and give you an opportunity to give us immediate feedback.
An online version https://feedback.swlstg-tr.nhs.uk is also available.