Need help finding us? Click here

Index of services

Richmond recovery and support team

Incorrect Information?

If you believe the information for this service is incorrect please update the details using the form below. Please enter your name, email address and enter the correct information in the editors provided for each entry. Your request will be sent to one of our system administrators for approval.

Who we are

We provide mental health and social care services to adults (18-75) of working age with severe and enduring mental health problems that cannot be treated within primary care.

Conditions we treat

We Cover the following conditions:

Bipolar disorder
Postnatal depression
Psychotic episodes

Where to find us

Richmond Royal Hospital
Kew Foot Road

Telephone: 020 3513 3200
Email: jade.rolls@swlstg-tr.nhs .uk

Our Opening hours

Monday to Friday 09.00am to 05.00pm

Who you might see / our staff

Jade Rolls (Interim Team Manager)
Dr Mireia Pujol(Consultant Psychiatrist)
Dr. Ed Burns (Consultant Psychiatrist)

What you can expect

People who use our services first get an assessment of their mental health needs and a plan of the care and support they will receive. They will also will also have one named person who co-ordinates their care and support. This person will be called either a named professional or, if your needs are more complex, a care co-ordinator. This person should be your main point of contact and you can speak to them about how your treatment and support are going.


All referrals should be made to the Kinsgston & Richmond Assessment team base( Madison Centre) in office hours between 9.00 am and 5.00 pm on 020 3513 1700.
Referrals will be classified by the referrer as:

  • Routine – All initial assessments should be offered an appointment within four weeks.Urgent – Referrals specifically designated as urgent will be seen within one week of receipt of the referral.
  • Emergency – Referrals that require assessment within 24 hours or assessments under the Mental Health Act. If a referral is received within office hours the person will be seen by the CMHT or in conjunction with the local Crisis and Home Treatment Team.