What happens when you are referred to us

The Trust operates a large number of specialist mental health services, most of which do not require a stay in hospital.

The Care Programme Approach

The Care Programme Approach aims to ensure that people with mental health difficulties receive the help and support that they need on both a social and physical level.

When you are referred to us you will receive:

• a full assessment of your health and social care needs
• a written care plan that identifies the help you need and who will provide it
• the assistance of a dedicated care co-ordinator who will monitor this plan and its delivery
• regular reviews of your care plan.

Your care co-ordinator could be one of the people already involved in your care, for example a psychiatrist, a social worker or a community mental health nurse. They should be your main point of contact. You could also ask a friend or carer to speak for you and act as your advocate.

Visiting a psychiatrist

You may visit a psychiatrist as part of your treatment. Being prepared can help you get the most out of your visits. The Royal College of Psychiatrists has produced a list of questions to help you do this: one for service users, and one for carers (opens in new window).

Staying in hospital

Some people spend time in hospital as part of their treatment. Our aim is to provide a safe environment where you can receive support and care to speed up your recovery and enable you to return home as soon as possible.

When you arrive, you will be given a tour of the hospital. You will then see a nurse or doctor in private to discuss how you are feeling. You will also be offered a physical check-up by a doctor.

Please do not bring any valuable possessions with you to the hospital. Friends and relatives are very welcome to visit you the service directory has details of the wards visiting times.

If you have any questions or worries, or would like some more information about why you are in hospital, please speak to a member of staff.