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quality awards

Quality awards

Our staff are stars! 

We know that they are the cornerstone of the organisation and each year we recognise their dedication and commitment at our Quality Awards.

The Quality Awards is a celebration of our staff and the work they do on a daily basis to deliver safe, high quality NHS mental health services to our patients.

And it's not just us who thinks our staff are great.  As a leading mental health Trust we have won, and been nominated for, a series of leading quality awards.


In January we celebrated after our Patient Experience team was shortlisted for two prestigious patient experience awards - Turning it Around When it Goes Wrong and Team of the Year at the Patient Experience Network (PEN) National Awards 2016.

Turning it Around When it Goes Wrong is a new category to acknowledge where a change has been implemented to improve the patient experience as a result of a feedback, complaint or through the Patient Advice and Liaison Service (PALS) route.


In December 2015 we won two awards at the annual Health Innovation Network and Health Education South London Innovation Grants and Recognition Awards.

The awards celebrate excellence and innovation in health care across South London and were held at a ceremony in Guy's Tower, with special guest speaker, and former Tomorrow's World presenter, Vivienne Parry.

We won an Innovation and Educational Excellence Award in the Learning from Patient Experience and  Involvement category - and secured one of 10 innovation grants awarded on the night to further support the project. The project also won one of the two Chairman's Choice awards on the night.

In October 2015 the Wandsworth Behaviour and Communication Support Service team (BACSS) and the Wandsworth Mothers Like Me service won awards at the Positive Practice in Mental Health Awards.

The BACSS team forms part of the Wandsworth Older People's Community Mental Health Team and supports staff in care homes in the area to manage behaviours they find challenging, helping everyone involved with the resident, including care home staff, families and other local health and social care services. They won in the Older People's Mental Health category.

The Mothers Like Me scheme is an innovative collaborative project with Wandsworth Local Authority and physical health services, working with women who have lost children through adoption. They won in the Innovation in Mental Health and Primary Care category.

Our teams beat strong competition from other trusts and health organisations to win.


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