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    Major milestone in developing world class mental health facilities

    We are delighted to announce that the Trust has selected the preferred bidder to deliver our two new hospitals at Springfield and Tolworth

  • Smokefree countdown Homepage banner5

    We are now a totally smokefree Trust 

    This new smokefree policy will help protect patients, staff and visitors from the dangers of secondhand smoke

    Find out more

  • MHM 2017 OCT Homepage banner

    Help us celebrate mental health this October

    Every year we  celebrate World Mental Health Day with a month long series of events across our sites to raise awareness of mental health and to stamp out stigma across south west London. 

    Find out more

about us

Equality and diversity

The NHS Constitution includes a duty “not to discriminate against patients or staff and to adhere to equal opportunities and equality and human rights legislation”.

The Equality Act 2010 replaced previous anti-discrimination laws. It harmonised equality legislation, simplifying and strengthening the law to protect individuals from unfair treatment.

The Act extended protection against discrimination to nine ‘protected characteristics; age, disability, race, gender, sexual orientation, gender reassignment, pregnancy and maternity, religion or belief, and marriage and civil partnerships'.

 As a Trust we want to be an organisation where:

  • Patients choose to be treated
  • Our staff want to train, work and progress in their careers
  • The communities we serve want to engage with us.

When we do this well we have the benefit of improved access to services and experience as well as better health outcomes for our patients.

Celebrating the diversity of our workforce ensures that we have a representative, supported and well-led organisation free from harassment, bullying or victimisation.

We have to publish information to demonstrate compliance with the general equality duties and publish specific and measurable equality objectives.

What we do

The Equality and Diversity Steering Group which is accountable to the Trust Board, is chaired by the Trust Chairman and the Executive Equality and Diversity Lead,  the Trust Medical Director, who is supported by the Assoc. Director Employee Engagement  and Diversity manager.

Performance and Governance

Quality and performance 

Our highest priority is to improve the quality of the services we provide for our patients. Our aim is to serve the mental health needs of everyone living and working across our many diverse communities

We continually monitor our performance in relation to our finances, governance, safety and quality of services. We carry out a range of surveys and consultations to enable feedback from patients, carers and those interested in mental health to influence its development. We have a robust performance management framework and quality improvement strategy in place.

From board level to frontline services we monitor:

  • Service access: fair and responsive
  • Clinical service quality: effective, personalised and safe
  • Treatment outcomes
  • Locally accountable: patients, carer, staff satisfaction and confidence
  • Corporate services: governance, human resources, finance and information

These are reviewed monthly by the Board, and across the Trust, including external scrutiny by our commissioners and care forums. This has helped to improve the quality of services. The Trust's performance is monitored by the Department of Health and local commissioners. The quality and safety of our services are monitored by the national regulator for health and social care the Care Quality Commission.

We have published our five year strategy, you can see it below. 

Quality Accounts

Every year we publish a Quality Account. This important document sets out how we continue to improve the quality of the services we provide. 

Becoming foundation big

Becoming a Foundation Trust

Becoming an NHS Foundation Trust will strengthen the way we involve people in developing and delivering our services.

It will improve partnership working and let us work together with others even more in the future. We will gain greater financial freedom, and people and staff will have a bigger say in the provision of local mental health services.

In March 2015, the Board of the Trust Development Authority, on behalf of the Secretary of State for Health, considered our application to become a Foundation Trust. Our application was approved to be assessed in detail by Monitor (which from 1 April 2016 is part of NHS Improvement). 

Part of the requirement for Monitor to begin their assessment is that an organisation has a Care Quality Commission (CQC) assessment with a rating of “good” or “outstanding”, which was completed within the preceding six months. As our previous CQC inspection had been in 2014, this meant that Monitor could not commence their assessment for Foundation Trust status until the CQC had undertaken a new assessment.

In March 2016,  inspectors from the CQC's Chief Inspector of Hospitals (CIH) team spent a week assessing our services.

The CQC report on this CIH inspection was published on 16 June 2016.

NHS Improvement has announced that it is reviewing the overall Foundation Trust assessment process, and this may affect the final decision made in relation to the Trust.

Getting involved

As a Foundation Trust member you can help and advise us on developing our services to meet the needs of our users and their carers, and the local community. Becoming a member gives you the opportunity to have a say in how the Trust is run and to contribute to its future development. You can also stand for election as a governor or elect others to represent you.

Members of our Foundation Trust:

  • Advise us on developing our services to meet the needs of our users, their carers, and the local community.

  • Have a say in how the Trust is run and its future.

  • Stand for election as a governor or elect others to represent you.

Membership is free and anyone over the age of 12 living in England and Wales can join. If you want more say over the Trust's activities then become a Foundation Trust member.


visions values priorities

Our vision and values

Our mission is clear: Making life better together.

We aspire to be a cost effective centre of excellence; a place where patients choose to be treated; where clinicians want to train and work; and where our stakeholders want to work with us.

We aim to help patients take back control of their lives, and to help them get opportunities, roles, relationships and activities that are important to them. By putting patients at the heart and excellence at the core of our business, we want to become the first choice for mental health for more and more people.

Our values outline how we treat our patients, shape how we work with our colleagues and are an important part of our continuing success in delivering high quality services. Our values underpin everything we do and summarise what we expect from every member of staff. We are:

  • Respectful
  • Open
  • Compassionate
  • Collaborative
  • Consistent

We want:

  • more patients choosing to be treated by us
  • more clinicians choosing to train with and work for us
  • our partners choosing to work proactively with us.



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